What the warranty covers
doneCovered
- • Abnormal sagging or indentation greater than 1 inch (2.5cm) when no weight is applied.
- • Physical flaws in the latex or foam that cause it to split or crack despite normal usage.
- • Manufacturing defects in the zipper assembly of the mattress cover.
closeNot Covered
- • Normal softening of foam or latex over time (this is a break-in period, not a defect).
- • Fabric pilling, stains, burns, tears, or liquid damage caused by misuse or lacking a mattress protector.
- • Mattresses placed on an improper base (e.g., slatted bed bases with gaps wider than 3 inches).